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We do not keep any items for over the counter purchases on our premises in cape town All the items we have listed on our site are from our suppliers and are dependent on stock availability at the time your order is placed. We will email you the sales orders within 24-48 hours of receiving your order, unless the order is placed late on a Friday afternoon, over the weekend or on a public holiday, in which case we will get back to you on the next working day. If you have not heard back from us in 24 hours please email us or phone us so we can confirm your email address. Unfortunately on the odd occasion it may happen that between the time we confirm stock availability and the time the order is paid, an item may become out of stock. In this case we will inform you as soon as possible evermore will take all reasonable efforts to supply the goods that have been ordered, but will not be liable for items which are out of stock from the supplier.

Price

The price of each product is displayed below the product. Prices are subject to change without notice. If an order is placed before a price increase the lower price will be honoured as long as the order is paid within 48 hours of receipt of the sales order. All products are sold in sealed packs. The pack size of each product is the minimum quantity that can be bought of that product, this is the price displayed on the site. We will take all reasonable efforts to maintain correct prices on the website and sales order.

Lead time

We strive to have all orders delivered within 5-7 working days from receipt of payment; this can vary depending on the range of items you are ordering, the area you are in as well as the weight and volumetric weight per delivery, the delivery charge will be stated on the sales order, if you would like to use your own courier company that will not be a problem, please send us your courier company details (add comments about your order) that you would like to use and we will remove our delivery charge.

Payment methods

Payment must be made within 48 hours of receipt of the sales order. If payment is made after 48 hours the sales order is no longer valid and the order may be subject to changes in stock availability as well as price changes. The exact amount must be paid. the order reference number or the sales order number. If any other references are used this could lead to a delay in processing you order. Orders will be processed with a proof of payment; however they will not be dispatched until the monies reflect on the evermore bank statement. All orders must be paid in full before they are processed.

Returns/Refund Policy

Evermore endeavours to accurately display all our products online, if you have received a product which is different to the product displayed online we will collect the item from you and will make a reasonable effort to exchange the product. If replacement is not possible, we will refund the purchase price of the product but shipping cost not include.Products will only be exchanged if they are unused and in their original packaging. Evermore takes care to pack all orders carefully and to minimize damages as much as possible, if on the rare occasion that a product is damaged in transit please contact us to arrange a replacement of the product, provided the package has not been opened and we can see it was damaged in transit. If a refund is due to you it will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company or bank, it may take an additional 2-10 business days for the amount to reflect on your account.

For hygiene reasons and jewelry gloves hats scarfs socks wigs costumes and make up can not be return and exchange.

Disclaimer and Limitation of Liability

The South African Trade Act and similar State and Territory Legislation confers certain rights and remedies on consumers in relation to the provision of services by this Site which cannot be excluded, restricted or modified ("Statutory Rights"). To the extent that such Statutory Rights conflict with the disclaimers and other conditions set out below the Statutory Rights shall prevail provided that the offending disclaimer or condition shall be read down to the minimum extent required to avoid offending the Statutory Rights or if necessary shall be severed on the basis that the remainder of the disclaimer and the conditions shall continue to apply to the maximum extent possible. This Disclaimer shall exclude all other conditions and warranties implied by custom, law or statute.
Subject to the Statutory Rights:

  1. All Content is provided "as is" and without warranties of any kind, either express or implied,
  2. Evermore expressly disclaims all warranties of any kind including, without limitation, implied warranties of merchantability and fitness for a particular purpose,
  3. Evermore does not warrant that the functions contained in any Content or any Communications Facility or user or member access to this Site will be uninterrupted or error-free, that any defects will be corrected or that this Site or the server which stores and transmits Content to you are free of viruses or any other harmful components,
  4. Evermore does not warrant or make any representation regarding user or member access to, or the results of user or member access to, this Site (including any linked websites) or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise, and
  5. Users and members (and not Evermore) assume the entire cost of any necessary verification, maintenance, repair and/or correction of any relevant Content.

Under no circumstances (including but not limited to any act or omission, whether negligent or not, on the part of Evermore) will Evermore or its Affiliates be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, this Site or any Content. Users and members expressly acknowledge and agree that Evermore does not exert control over other users and members of the Site and is not liable either for their opinions or their behavior including any information and/or advice and any defamatory statements or offensive conduct. To the fullest extent permitted by law, Evermore's liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Evermore to

  1. The supply of the services again, or
  2. The payment of the cost of having services supplied again.

Delivery Cost and Methods

All areas range from R115.00 – R220.00 to the door, this is for up to 15Kgs. Certain areas will require an estimate from our courier service provider. If you choose the delivery option the delivery fee will be added to your sales order. Orders outside of CPT may take 5-7 working days from time of dispatch. A surcharge will be included for deliveries to farms, remote hospitals, power stations and high risk town ships. The cost of the delivery is subject to change without notice. Orders weighting more than 15Kg in either actual or volumetric weight will incur additional charges,Orders cannot be delivered to a PO Box;We do not deliver outside of South Africa.

 

Places we do not deliver to

Place Name

AGULHAS

ALEXANDER BAY 

ALEXANDERBAAI

AURORA

BAARDSKEERDERSBOS

BABANANGO

BEREAVILL

BITTERFONTEIN

BRANDVLEI

CALVINIA

CENTOCOW

DE DOORNS

DWARSKERSBOS

EBENHAESER

EMPHONDWENI

GARIES

HLABISA

HOGSBACK

HONDEKLIP BAY

HONDEKLIPBAAI

INGWAVUMA

KAMIESKROON

KLEINSEE

KOEKENAAP

KOSI BAY

KUBOES

KWANGWANASE

LAINGSBURG

LOERIESFONTEIN

MAKATINI FLATS

MALUTI

MANGUZI

MAPUMULO

MASHISHIMALE, Phalaborwa

MBAZWANA

MONZI

MSELENI

MTHONJAJENI

NIEUWOUDTVILLE

NKANDLA

NUWERUS

NUWERUS

PELLA

POFADDER

PORT NOLLOTH

REBONE

SPRINGBOK

STEINKOPF

TRICHARDTSDAL

UBOMBO

VANRHYNSDORP

WAENHUISKRANS

WILLISTON